Life Chart Support
About Life Chart
Life Chart is an iOS app for creating profile-based timelines, biographies, and public-facing story pages. You can organize important moments, chart points, and identity-related information into a visual structure and optionally share selected profiles publicly or as unlisted pages.
Contact
For app issues, bug reports, feature requests, moderation concerns, or account-related questions, please contact us using the support form or the support email below.
Support form: [SUPPORT_FORM_URL]
Billing and Subscription Support
If your issue is related to subscriptions, paid plans, restoration, or billing state, please include as much detail as possible.
- Your device model
- iOS version
- App version
- The plan you expected to access
- Whether the issue involves purchase, restore, or delayed reflection
- Screenshots if available
For cancellation, downgrade, or renewal management, please use the App Store subscription management screen on your device.
Content Reports
If you want to report impersonation, abusive public content, copyright-related concerns, or other policy violations, please contact us and include the relevant profile URL or enough detail for us to identify the content.
Before Contacting Us
If you experience an issue, please include the following information where possible:
- Device model
- iOS version
- App version
- Description of the issue
- Steps to reproduce the issue
- Screenshots or screen recordings if relevant